how the auto water changer works!

DELIVERY

  • UK MAINLAND ORDERS

  • DUE TO THE CO-VID19 VIRUS SITUATION SMALL PARCELS (IE SPARES etc) WILL NOT BE DESPATCHED ON A DAILY BASIS WHICH MAY RESULT IN A DELAY!  12/6/2020 please note we are currently seeing small delays in orders sent via royal mail
  • All units are sold on a 7-10 working day basis depending on stock availability and carrier collection days. (UK mainland only)
  • Delivery times cannot be guaranteed but every effort will be made to ensure you receive your goods within the quoted days/times, you will be contacted by the carrier and given a 1 hour time slot and the opportunity to re-arrange prior to delivery
  • this does not apply with smaller items under 2kg sent out via post) 
  • if possible please provide a mobile number when ordering, this will enable the carrier to text you advising delivery time
  • Please note: highlands & islands may require an extra delivery charge, please enquire before placing your order
  • Reefloat reserves the right to use other carriers where the delivery area is outside UK mainland to obtain the best shipping rates for our customer- eg: highlands and islands, northern Ireland, republic of ireland and overseas

OVERSEAS ORDERS

most EU country delivery prices are listed on our website at the point just prior of completion of your purchase - please request a quote if your country is not available to select!

IMPORTANT: ONCE YOUR SHIPMENT IS BOOKED WITH THE CARRIER SHIPPING CHARGES CANNOT BE REFUNDED

for overseas deliveries we use

RETURNS POLICY

If for any reason within 14 days of delivery you are dissatisfied with your purchase Reefloat.com will refund in full the amount paid including delivery charge made at the point of purchase (delivery charge refund not applicable outside the UK) on the basis that the goods are returned intact as sold, the cost of return is the responsibility of the purchaser unless agreed in writing by ourselves prior to return (eg faulty items)